Let's Get in Touch
In a world of automated responses, we believe in the power of human connection. Whether you're a customer with a question, a restaurant ready to grow, or a rider looking for your next opportunity, our team is here and ready to help. Every conversation is a chance for us to improve, and we look forward to hearing from you.
Direct Support Channels
To provide you with the fastest and most effective support, we've created dedicated channels for our different partners and customers. Please select the option that best fits your needs. For inquiries about an existing order, having your order ID ready will help us assist you even faster.
For Our Customers
Your satisfaction is our absolute priority. For immediate help with an active order (e.g., wrong item, delivery issue), our 24/7 Live Chat in the app is the quickest way to a solution. For less urgent questions about your account, past orders, or payments, our email support is at your service. Our phone line is also available 24/7 for critical support needs. We are always on, always ready to make things right.
[email protected] +91 01577 03127Send a General Inquiry
For media requests, corporate partnership inquiries, career questions, or general feedback, please use the secure form below. Your message will be directed to the right team, and we'll provide a thoughtful response within one business day.
QuickBite for Business
Elevate your company's culture and productivity with our corporate solutions. QuickBite for Business is more than just catering; it's a fully managed meal program designed for the modern workplace. Boost employee morale with daily lunch credits, simplify expensing for traveling teams, and impress clients with seamless catering for meetings and events. Our platform offers unparalleled variety from hundreds of top-rated local restaurants, catering to every taste and dietary need within your team.
Our dedicated account managers work with you to create a customized program that fits your budget and goals. We provide a centralized dashboard for easy administration, detailed invoicing for clear accounting, and priority support for all corporate orders. From startups to Fortune 500 companies, we help businesses transform mealtime from a daily chore into a valuable employee benefit. An investment in your team's well-being is an investment in your company's success. Contact our corporate sales team to schedule a demo and learn how QuickBite can fuel your workforce.
Inquire About Business SolutionsOur Global & Regional Hubs
While our service is digital, our presence is physical. Our dedicated teams operate from key hubs around the world to drive innovation, manage operations, and support our partners. These are not open to the public, but represent the nerve centers of QuickBite.
Global HQ - San Francisco
1 Quantum Plaza, San Francisco, CA
The heart of our global strategy and leadership. Our headquarters is home to our executive, finance, and marketing teams, driving the vision and growth of the QuickBite brand worldwide. It's where we chart the course for the future of food delivery.
Tech & Innovation Hub - Austin
512 Circuit Lane, Austin, TX
The brain of our operation. This is where our brilliant engineers, data scientists, and product designers develop and refine the technology that powers our platform, including our proprietary QuantumLeap AI. This hub is dedicated to solving the most complex challenges in logistics and e-commerce.
EMEA Operations Center - London
The Shard, 32 London Bridge St, London
Our command center for Europe, the Middle East, and Africa. This hub manages regional logistics, partner onboarding, and customer support for the entire EMEA region, ensuring our global standards of excellence are delivered with local expertise and insight.Quick Answers
You might find the answer you're looking for right here. Check our most frequently asked questions before reaching out.
Our QuantumLeap AI provides highly accurate ETAs, but sometimes unforeseen delays like traffic or restaurant backups can occur. You can always track your courier's real-time location in the app. If the order is significantly delayed, please contact our 24/7 live support, and we will investigate immediately and make it right.
We are sorry to hear your meal wasn't perfect. Please contact our customer support team via live chat or email within 24 hours of your delivery. To help us resolve the issue quickly, please provide your order ID and, if possible, a photo of the issue. We will work with the restaurant to find a satisfactory solution, which may include a refund or credit.
Absolutely! You will be prompted to rate your experience and add a tip after the order is marked as delivered. You have up to 24 hours after delivery to add or adjust a tip for your courier. 100% of your tip goes directly to the courier, and they are always greatly appreciated.
Interested in Joining Our Team?
We're building the future of food delivery, and we need passionate, innovative people to help us achieve our mission. If you're excited by big challenges and want to make a real impact, explore our open positions.